Ref to your Application on http://all-best-jobs.com
Walk in for an Interview on any working day [ Monday - Friday ]
at 1100hrs - 12Hrs
at the following address. with latest CV and Passport size Photograph.
Kindly visit our web site www.AeroSoftseo.com/bpo
before you come for walk in Interview.
http://aerosoftseo.com/bpo/
International No BE / BTech
Only Male Candidates for Night Shift
Job Description
* Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customer's query.
* This can be related to any computer/peripherals/networking related issues.
* They will also be responsible for handling customers' post registration technical queries, providing post-sale customer service.
* Help in achieving SLA's specially AHT and FCR
* Communicate Quality standards and maintain customer satisfaction Index.
* Mentor and train the agents on latest issues
* Should come up with new troubleshooting techniques
Salary:Best in the Industry [ Aprox 1.5 - 2.5 ]
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